The Shout Resources section gives you all the information and materials you need to help spread the word about Shout in your own communities. We’ve included ideas for you within the Volunteer pack too, but please feel free to let your creative juices flow! By using these resources, you can help us make sure even more people know they can text Shout to 85258 for 24/7 support in a crisis. 

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PRESS RELEASE: 55% LGBTQ+ texters use crisis text message service Shout 85258 as they have no one else to talk to

Shout 85258 has supported 43,129 LGBTQ+ texters over the past year

On the eve of Global Pride 2020, crisis text message service Shout 85258 reveals it has had 94,823
conversations with 43,129 texters identifying as LGBTQ+ since it launched just over a year ago,
supporting them through moments of crisis. The free, 24/7, confidential service has at its heart a team of more than 2,000 Crisis Volunteers who take texters from crisis to calm, every single day.

Shout 85258 is the first service from independent charity Mental Health Innovations which uses data to improve the mental health of the UK population.

The service, which was launched on 9 May 2019, is proving particularly popular among people identifying as LGBTQ+, who make up more than a third of
texters (34%).

Social media asset: This infographic contains data around LGBTQ+ texters who have texted Shout 85258 over the last year. 

Shout Crisis Volunteer Ambassador pack

This has everything you need to spread the word about Shout.

Business cards

A business card-sized leaflet providing all our contact details. It’s really handy to carry around, to give out at events and is relevant for all audiences. 

Text Shout Poster (A3 size)

A poster to put up on notice boards (and on walls with permission). This will promote the service to any potential texter.  

Text Shout poster (A3 size)

Posters about 85258 to put up on notice boards (and on walls with permission.) These promote the service to any potential texter. 

Sign up to volunteer poster (A3 size)

Useful for student fairs and company conferences. Remember you have to be 18 to volunteer, so consider if it’s relevant to your audience. 

Shout 85258 Information pack

This provides all the facts and figures you’ll need about Shout, as well as information about the charity’s history, partnerships and successes to date. It’s useful for journalists or anyone preparing to talk or write about Shout. 

Spread the word on social media

Download this image to share on your social media channels and show your support for Shout!