We can help with urgent issues such as:
We will always try to respond to texters as quickly as possible, however our responses will be longer at times of high demand. We will always respond to high risk texters as a priority. If you are at imminent risk call 999 and if you need another form of support, please review other support agencies here – https://www.headstogether.org.uk/get-support/
If at any time you wish to end the conversation, you can text STOP and you won’t receive any further texts.
Texting us is free and anonymous – although if the Crisis Volunteer believes you or anyone else are at immediate risk of harm, they may share your details with people who can provide support.
We aim to respond to texters as quickly as possible. When we’re really busy wait times will be longer, but we’ll get in touch as soon as possible.